Privacy Policy of Neuron-e.com

1. Identity of the Data Controller

The data controller responsible for processing personal data collected through this website is:

Neuron-e Sàrl
Registered in Switzerland
Head office: Ch Cierne des Paccots 39, 1619, Les Paccots, Switzerland
Email: hello@neuron-e.com

For any questions or concerns about data protection, please contact us at the above address.
If applicable, our Data Protection Officer (DPO) can be reached at hello@neuron-e.com

2. Legal Framework

Neuron-e Sàrl complies with:

• The Swiss Federal Act on Data Protection (FADP / LPD) and its ordinances.

• The General Data Protection Regulation (GDPR) of the European Union, when applicable (e.g., when offering services to EU residents).

3. Purpose and Legal Basis of Processing

We only collect data that is necessary and proportionate to the stated purposes.

4. Data Collected

We may collect the following types of data:

• • Identification data: name, surname, company name (if applicable)
  • Contact data: email, phone number, postal address
  • Billing and payment data: invoice details, payment provider data
  • Usage data: website activity, interactions, preferences
  • Technical data: IP address, device, browser, operating system
  • Other data: information voluntarily provided via forms or communications

5. Data Retention

Personal data are retained only for as long as necessary to fulfil the purposes outlined above, or as required by Swiss law.
Examples:

• • Accounting and billing data: up to 10 years (Swiss commercial law requirement)
  • Marketing data: until consent is withdrawn
  • Contact form inquiries: up to 12 months, unless continued for support or legal reasons

6. Data Sharing and Transfers

We may share personal data with:

• Trusted service providers (hosting, email, analytics, payment gateways) under data-processing agreements;
• Public authorities, when required by law;
• Other companies belonging to the Neuron-e group, for internal administrative purposes.

If data are transferred abroad, we ensure an adequate level of protection in line with Swiss and EU standards — either through adequacy decisions (e.g. EEA countries) or standard contractual clauses approved by the Swiss authorities or the European Commission.

7. Your Rights

Under Swiss and European data protection law, you have the right to:

• • Access your personal data;
  • Request rectification or deletion;
  • Restrict or object to processing;
  • Withdraw consent (for processing based on consent);
  • Receive your data in a portable format (data portability);
  • File a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or, if applicable, an EU data protection authority.

To exercise these rights, contact us at [insert contact email] and include proof of identity for verification.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• • Encrypted communications (SSL/TLS)
  • Secure data storage and backups
  • Restricted internal access and confidentiality agreements
  • Regular reviews of our security measures

9. Cookies and Tracking Technologies

Neuron-e.com uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience.
Upon your first visit, a banner will appear allowing you to accept, reject, or customize cookie preferences.
For more details, please read our Cookie Policy.

10. Policy Updates

We may update this Privacy Policy periodically to reflect legal or operational changes.
Any modifications will be published on this page with an updated “Last revised” date.

Last revised: October 2025
Controller: Neuron-e Sàrl
Website: https://neuron-e.com